TRAINING SPECIALISTS TO DELIVER INTENSIVE LEARNING

TRAINING DELIVERING SKILLS

TRAINING DESIGNED VERY SPECIFICALLY

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Pembicara / Fasilitator
Mr. Nolan Tan (CEO of SQ Centre)
Mr. Nolan Tan is the Chief Executive Officer (CEO) of SQ Centre, based in Singapore. An alumni of Top Leader Aircrew in Singapore Airlines many years ago, Mr. Nolan Tan currently holds the position of a Quality Accreditor, appointed by the Singaporean Government to assess and certify companies in Singapore within the area of Service Excellence.

Materi
This is a 1-day workshop designed very specifically by SQ Centre International specialists to deliver intensive learning of service mindset and approaches in the midst of the Global Crisis. As management team of an organization, a key imperative of survival (and even reaches corporate excellence) in times of crisis is how to build a Service Culture that works and still make the unique difference in the industry. The rigorous sessions in this program will provide participants with customized framework, tool and revolutionary service-learning results. The participation of Senior Management of Organisations from different industries will ensure interactive learning from all participants

Advantages:
1. Be challenged to incorporate service strategy as a means of providing value for the customer
2. Discover ways and thinking to establish their role as service leader and culture builder
3. Interactively acknowledge the responsibility to sharpen and further-develop a customer focused & service delight mindset within respective companies and organizations
4. Ultimately summarized the learning – individually apply the concepts and overcome challenges in implementing service quality relevant to respective companies and organizations

Jadwal pustraindo.com tahun 2020 :

21-23 Januari 2020

18-20 Februari 2020

17-19 Maret 2020

14-16 April 2020

16-18 Juni 2020

14-16 Juli 2020

11-13 Agustus 2020

8-10 September 2020

13-15 Oktober 2020

10-13 November 2020

15-17 Desember 2020

Jadwal tersebut dapat disesuaikan dengan kebutuhan calon peserta

Lokasi Pelatihan pustraindo.com:

  • Yogyakarta, Hotel Dafam Malioboro (7.250.000 IDR / participant)
  • Jakarta, Hotel Amaris Tendean (7.750.000 IDR / participant)
  • Bandung, Hotel Golden Flower (7.750.000 IDR / participant)
  • Bali, Hotel Ibis Kuta (8.500.000 IDR / participant)
  • Lombok, Hotel Jayakarta (8.750.000 IDR / participant)

Investasi Pelatihan tahun 2020 ini :

Investasi pelatihan selama tiga hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.

Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

Fasilitas Pelatihan di Diorama untuk Paket Group (Minimal 2 orang peserta dari perusahaan yang sama):

  • FREE Airport pickup service (Gratis Antar jemput Hotel/Bandara)
  • FREE Transportasi Peserta ke tempat pelatihan .
  • Module / Handout
  • FREE Flashdisk
  • Sertifikat
  • FREE Bag or bagpackers (Tas Training)
  • Training Kit (Dokumentasi photo, Blocknote, ATK, etc)
  • 2xCoffe Break & 1 Lunch, Dinner
  • FREE Souvenir Exclusive

Jadwal Pelatihan masih dapat berubah, mohon untuk tidak booking transportasi dan akomodasi sebelum mendapat konfirmasi dari Marketing kami. Segala kerugian yang disebabkan oleh miskomunikasi jadwal tidak mendapatkan kompensasi apapun dari kami.

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